Terms and conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Choice Coffee Company Limited website (the "Website") and any related services offered by Choice Coffee Company Limited (the "Company"). By accessing or using the Website, you agree to be bound by these Terms.

2. Definitions

• Company: Choice Coffee Company Limited
• Content: Information, data, text, software, graphics, images, videos, audio, and other materials available on the Website
• Service: Services offered by the Company through the Website
• User: You, the individual or entity accessing or using the Website
• Website: Choice Coffee Company Limited website

3. General Terms

• You must be of legal age to enter into a binding contract to use the Website.
• You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• You agree to use the Website for lawful purposes only.
• You may not use the Website in a way that damages, disrupts, or disables the Website or any servers or networks connected to the Website.
• You may not violate any applicable laws or regulations in your use of the Website.

4. Product Information

• We strive to provide accurate product information on the Website. However, we cannot guarantee that all product descriptions or images are entirely accurate, complete, or current.
• Prices and availability of products are subject to change without notice.

5. Orders and Payment

• All orders are subject to product availability and confirmation by the Company.
• We reserve the right to cancel or modify orders at any time.
• Payment must be made in full before shipment.
• We accept the following payment methods: Wire Transfer

6. Shipping and Delivery

• We will ship your order to the address provided during checkout.
• Shipping costs will be calculated at checkout.
• The customer ordering is responsible for all import duties, taxes, and customs fees imposed by the destination country if any.
• We are not responsible for delays or damages caused by shipping carriers.

7. Intellectual Property

All intellectual property rights, including trademarks, copyrights, and patents, related to the Website and Content are owned by the Company or its licensors. You may not use the Content without the Company's prior written permission.

8. Disclaimer

The Website and Content are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. The Company disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

The Company shall not be liable for any direct, indirect, special, incidental, or consequential damages arising out of or related to your use of the Website or the Content.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Tanzania.

11. Changes to Terms

The Company reserves the right to modify these Terms at any time without prior notice.

12. Food Safety

We adhere to all applicable food safety regulations to ensure the quality and safety of our products.

13. Privacy Policy

Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal information.

14. Return and Refund Policy

We offer a [number]-day return policy on all products. For more information on our return and refund policy, please visit our Returns and Refunds page.

15. User Content

You may submit content to the Website, such as product reviews or comments. You grant the Company a non-exclusive, royalty-free, worldwide license to use, modify, publish, and translate such content.

16. Termination

The Company may terminate your access to the Website for any reason, at any time, without notice.

17. Dispute Resolution

Any dispute arising out of or related to these Terms or your use of the Website shall be resolved through binding arbitration in Tanzania, in accordance with the Tanzania Arbitration Act, 1999 and the Rules of the Tanzania Arbitration Centre. The arbitration shall be conducted in English. The decision of the arbitrator shall be final and binding on all parties.

18. Contact Us

If you have any questions about these Terms, please contact us at; info@choicecoffeekili.com

Additional Provisions

• Promotions: The Company may offer promotions through the Website. These promotions may be subject to additional terms and conditions.
• Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding your use of the Website.